Route Shipping Protection
Shipping Protection
Black Beard Brigade and Yulaw Naturals is proud to partner with Route, the leader in package protection and tracking solutions. Your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you at no additional cost to you. *Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.
Route+ benefits:
● 100% coverage of lost, stolen or damaged packages
● Effortless claims filing* through the Route App
● Basic claim resolutions within 24 hours of approval
● Customer service reps available 24/7
*Domestic claims are eligible to be filed within 30 days from when the item shipped; International: 45 days
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